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Terms and Conditions

The products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the services or samples thereof, you receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.

SHIPPING

Please allow 3 business days for your order to be processed. All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday will be processed on the next business day. Shipping charges start at $5.00 and increase with the value of your order. If your order only contains a Fashion Facez Gift Card(s), Standard Shipping is complimentary.

* 2nd Day orders will be processed the same day the order is placed if your order is received by 3:00 PM EST. Orders received after 3:00 PM EST will be processed on the next business day. 2nd Day orders may require a signature upon delivery.

** Overnight orders will be processed the same day the order is placed if your order is received by 3:00 PM EST. Orders received after 3:00 PM EST will be processed on the next business day. Overnight orders may require a signature upon delivery.

RETURNS

We are committed to offering our Customers the finest cosmetic products available. If you feel the products you received from our Online Store do not meet this expectation, simply return the unused portion within 7 days of purchase and we will be happy to remit your account for the full amount of the purchase

Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.

Fashion Facez Gift Cards and eGift Cards cannot be returned or refunded.

If you have questions about returns, please contact us by phone at 1-267-767-3606 or via our Email Us Page

All returns should be addressed to:

Fashion Facez Luxe Cosmetics
Customer Returns
P.O. Box 1404
Brookhaven, PA 19015

MAXIMUM PURCHASE POLICY

We regret that we must limit orders to no more than four (4) units of any item with a maximum purchase of $300 per customer. If you have any questions, please call us at 1-267-767-3606 or Contact Us and we will be happy to assist.